Employment

We Are Always On the Lookout for Talent

Please Submit Your Resume to Any of Our Departments

Current Openings:

Motorcycle Sales Associate

Porter / Maintenance

• Motorcycle endorsement required
• Tow motor experience helpful
• General maintenance of building

Experienced Harley-Davidson® Certified Technician - 3 Years Experience

Job Functions:

• Set-up, repair, maintain and customize internal and external customers' motorcycles in accordance with factory specifications and procedures.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Complete work to ensure targeted levels of proficiency.
• Accept work assignments from Service Writer/Manager.
• Request parts for the job as early as possible when needs become known.
• Identify runability issues or malfunctions accurately via test rides and other diagnostic methods.
• Perform service, repair and customization work in accordance to factory specifications.
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Communicate regarding work-in-progress to ensure customer may be informed timely of any changes, delays, additional work needed, and when work has been completed.
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted.
• Inspect pre-owned motorcycles.
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
• Complete repair order, set-up and pre-delivery inspection documentation, warranty logs, and proper filing.
• Demonstrate superior product knowledge of parts and accessories, including fit, function, style and installation requirements.
• Assist in maintaining a safe environment for work which is clean and free of hazards. Take precautions to prevent accidents and wear personal protective equipment.
• Provide prompt, dependable, high quality vehicle service to internal and external customers.
• Excellent customer service confirmed through an internal scoring system, feedback, repeat business, referrals.
• Daily Schedule managed to make the most of dealership resources & vehicles.
• Provide customer with an overview of work performed at vehicle delivery, as needed.
• After job is finished ensure proper completion and filing of paperwork.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
• Other duties as assigned.